Refunds and Exchanges

♥Due to its customized hand crafted nature, all requests for refund or exchange will be handled on a case by case basis. ♥I want my items to exceed your expectations! I take great care to make each item free from flaws but will gladly replace anything that may be imperfect.
♥It is the responsibility of the customer to ensure personalization accuracy. Please make certain you review every detail. Once approved, I cannot be held responsible for text errors.
♥I want to make you happy. If, for any reason, you are unhappy with the quality of your product, please contact me before leaving negative feedback. We will be happy to work with you to reach a satisfactory resolution.